Facebook and Instagram users on the east coast of the US and parts of Europe are reporting that the social network is not available, according to the website Down Detector.
The social media giant has been having issues since 4:48pm EDT, according to the downdetector.com web service. Over 12,000 users have since reported troubles logging into their accounts or suffering a “total blackout.”
Many users immediately took to Twitter to check what was going on and express their distress with the issue.
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